Period: You can cancel your order within [number] hours of placing it. After this period, the order may have already been processed and shipped.
How to Cancel: To cancel your order, please contact our customer service team at [saalankruta@gmail.com/ +91-98860-060978].
2. Refunds
Eligibility: Refunds are available for eligible products returned within [number] days of receipt. Items must be in original condition and packaging.
Process: To request a refund, please contact our customer service team and provide your order number and reason for the return.
Processing Time: Refunds will be processed within 10 days of receiving the returned item. The refund will be issued to the original payment method.
3. Non-Refundable Items Non-Returnable
Products: Certain items, such as perishable goods, personalized products, and digital downloads, may not be eligible for return or refund.
Final Sale: Products marked as "Final Sale" are not eligible for return or refund.
4. Exchange Policy Exchanges: You may exchange eligible products within 3 days of receipt. Items must be in original condition and packaging. Contact our customer service team to initiate an exchange.
5. Shipping Costs Return Shipping: You are responsible for paying the shipping costs for returning items unless the return is due to our error (e.g., incorrect or defective item).
Shipping Refunds: Original shipping charges are non-refundable unless the return is due to our error.
6. Contact Information
For any questions regarding cancellations, returns, or refunds, please contact us at:
Email: saalankruta@gmail.com
Address: No.3, pushpahasa, 3rdcross, sumukhalayout near abbaiahnaidu studio Chikkalsandra Bangalore-61. 98860 60978
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